Booking Policy

By booking any service with Medium Courtney Dawson , you hereby agree to the following Booking & Cancellation Policy  (Read Below).

Please Read Carefully and Thoroughly

At this time, sessions are being offered virtually through Zoom and FaceTime only.


BOOKING CONFIRMATION
•    Once you have made a booking, you will receive an automatic email booking confirmation with the details of your upcoming session.

Zoom Sessions
•    You will receive an email from Courtney containing the Zoom Meeting link. If you have not received this please check you junk folder. If it is not there, please email mediumcourtneydawson@gmail.com

Face Time Sessions
• FaceTime sessions can only be done on an Apple product ( cel.phone, tablet, or mac computer) This will not work for Android users.
• Please ensure you have included the phone number or email address associated with your FaceTime account. If you have not, please send that information to:  mediumcourtneydawson@gmail.com

•    Make sure you are in a place where you will not be disturbed for the duration of your reading. 
•    Make sure you have a good internet connection. Courtney is not able to reschedule your reading due to technical difficulties on your end. Please check your connectivity PRIOR to your session.

CANCELLATIONS
•    If you need to cancel your appointment, and it is more than 30 days of your appointment there will be a service charge.
•    Any cancellations that are less than 30 days before your appointment will not be refunded.

A credit will remain on file for 6 months only. No exceptions, All sales final.
•  Appointments can only be rescheduled within 3 days of your appointment. No exceptions.
• If you are 10 minutes late this will be deemed a no-show and your reading will be cancelled.

There will be no refund or credit on file. No exceptions.
•No shows will be charged the full session amount

ARRIVING LATE TO YOUR APPOINTMENT
•    For late arrivals to appointments, your appointment time will be shortened if there is another session booked straight after yours.
• If you are 10 minutes late that will be considered a no-show and you're appointment will be cancelled. There will be no refunds or credits given.

SPECIAL REQUESTS
•    For any specific requests, please email prior to your reading: info@theawakenedmind.ca 

• You agree to thoroughly read " READING TIPS" in the confirmation email you received, so you are prepared for your session.

 

CONDUCT

You agree not to reproduce, sell, copy, duplicate or exploit any portion of the services/offerings provided without written consent from Medium Courtney Dawson.

You agree to be respectful of the spirit world, Courtney and any participants involved in the reading.

Medium Courtney Dawson reserves the right to refuse service or terminate a session for any reason. 

Due to illness or family emergencies, Medium Courtney Dawson reserves the right to reschedule your booked appointment. If this happens, you will receive an email or a phone call to reschedule your appointment.